Shipping policy

Shipping Policy

Thank you for shopping with us! We are committed to providing a smooth and reliable shopping experience. Please review our shipping policy below for all the details regarding your order.

Processing Time

Orders are typically processed within 3-5 business days (excluding weekends and holidays). Once your order is processed, it will be shipped out according to the shipping method you selected at checkout.

Shipping Rates

Shipping rates are calculated at checkout based on your location and the size/weight of your order. We offer the following shipping options:

• Standard Shipping: Delivery within 5-7 business days.
• Expedited Shipping: Delivery within 2-3 business days.

Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information. You can use this number to track your shipment through the carrier’s website.

International Shipping

We currently offer international shipping to select countries. Shipping rates and delivery times vary depending on your location. Please note that any customs duties, taxes, or additional fees are the responsibility of the customer.

Address Accuracy

Please ensure your shipping address is correct before submitting your order. We are not responsible for lost or delayed packages due to incorrect or incomplete addresses.

Damaged or Lost Packages

In the rare event that your package is lost or damaged during transit, please contact us immediately. We will assist you in filing a claim with the carrier and help resolve the issue as quickly as possible.

If you have any questions or concerns about your shipment, please don't hesitate to contact us at jellymelly179@gmail.com.